What is a VoIP Phone System?

What is a VoIP Phone System?

VoIP Phone Systems for Business

If you are a small business owner, chances are your business started out with maybe one or two phone lines from your local phone company.  As businesses grow and start adding new employees and diversifying into different departments, the need for a more robust phone system becomes apparent.  Simple analog phone lines will no longer get the job done.  And managing personal or company owned mobile phones can quickly become cumbersome.

Yes, there are analog phone systems available to companies.  However, these systems are quite dated by today’s standards, requiring a lot of on-site equipment to handle all connections.  However, there is a newer more modern system for handling company phone calls and office communications, known as a VoIP phone system.

VoIP stands for Voice over IP, which refers to the system’s ability to convert analog (voice) communications for transport over existing Ethernet networks.  Essentially, a VoIP phone system can be added to an office network by taking advantage of existing cabling.  Because of this flexibility, implementing a VoIP phone system is a quick and  cost-efficient way of adding multiple phone lines to an office.

And the cost savings doesn’t stop at implementation.  On average, companies can save 30% to 50% on their monthly phone bills. Why are VoIP phone systems more cost efficient?  It is because with traditional analog lines, the service provider typically charges a fee per line, as each line is a discreet phone number.  However, a VoIP phone system typically only requires one phone number and relies on an IP PBX, a virtual switch box that routes phone calls to its intended extension.

VoIP Phone System Features

Yealink DECT Desk Phone

Along with being cost efficient to maintain and operate, VoIP phone systems offer additional benefits that traditional analog phone systems may not offer:

  • Multiple Extensions
  • Mobile and Desktop Apps
  • Auto Attendant / Digital Receptionist
  • Accessory and Headset Interoperability
  • Speakerphone and Intercom Modes
  • Call Routing and Ring Groups
  • Conference Calls
  • Easily transfer calls to coworkers
  • Voicemail Transcription and more

If you are considering upgrading your phone system, call us at 912-216-4050 and we will help you decide which features you may be of interest to you.  We have experience implementing professional phone systems for businesses in the Greater Savannah Area and beyond.